Supply Terms & Conditions
PLEASE READ: THESE TERMS APPLY TO YOU WHEN YOU PURCHASE A PRODUCT FROM US.
The following definitions shall apply to this contract:
About Little Humans: means the individuals Zoe & Maria, running the business which is trading under the name of “About Little Humans” or “ALH”.
contract: the contract between you and us for the supply of the products in accordance with these terms.
course/courses: means any one of our digital packs available on our website www.aboutlittlehumans.com/courses
birth partner: means the individual you choose to be with you during labour.
product/products: means any of our digital packs available on our website www.aboutlittlehumans.com/courses
we/ us/ our: means About Little Humans.
website: means www.aboutlittlehumans.com
you: the individual who is a visitor on the website and then becomes a customer once a product is purchased through their account.
1. Where to find information about us and our products
You can find everything you need to know about our business About Little Humans, the founders and our products on our website before you purchase a product. You will have to create an online account in order to purchase a product and once your order has been placed you will receive a confirmation email. About Little Humans courses are delivered in a non-accredited format. The decision to educate parents in this way, has been made to ensure maximum flexibility with content and minimum course duration and cost.
To be able to access our products, you will need to create an account (an “account”) through our website. We will not be responsible for any delay or failure to provide the products if this is caused by you not providing us with the information we need.
It is your responsibility to keep your contact details up-to-date on your account. We may, from time to time, send you important information using the details that you have provided to us. If those details are incorrect or not up-to-date you may not receive important information relating to your account, any updates on the content of the product or these terms and conditions.
In creating an account, you warrant that:
a. you are eighteen (18) years of age or over; and
b. you have the legal right to authorise any payments made in connection with your account.
3. Our contract with you
You can purchase a product on our website. Your request to buy a course constitutes an offer by you to purchase our product in accordance with the terms of this contract. Our acceptance of your order will take place when you have purchased a product and the payment has cleared. At that point, a legally binding contract is formed between you and About Little Humans. The contract will be valid from the moment the payment has been made to About Little Humans. You will receive a confirmation email once the payment has been made and you will be able to access the product online through our website. The confirmation email may not arrive immediately but the contract is in effect even if you don’t receive the confirmation email.
4. What these terms cover
These are the terms and conditions on which we supply our products and which will govern your purchase, receipt and use of such products.
5. Limitations of Liability - YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE
References to liability in this clause include every kind of liability arising under or in connection with the contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
Nothing in this contract limits any liability which cannot legally be limited.
About Little Humans’ total liability (including that of its employees, officers, directors and agents) shall be capped at the amount that you paid for the course.
We accept no liability for:
a. loss of profits;
b. loss of sales or business;
c. Loss of agreements or contracts;
d. loss of anticipated savings;
e. loss of use or corruption of software, data or information;
f. loss or damage to goodwill; and
g. Indirect or consequential loss.
The information provided in each course is based on information that we have gathered on the web, through articles and statistical studies. In the course we have collated such information and share the content of those with you. We accept no liability for the content of these sources and of the courses. By entering into this contract with us you acknowledge that we are not medically trained professionals and that in our courses we are not offering any medical or legal advice and therefore accept no responsibility to this effect. Please contact your medical professional (obstetrician or midwife) for specific questions and advice regarding your pregnancy, labour, birth and post-birth concerns.
You agree that any cause of action or claim that you may have against About Little Humans must be brought against us within twelve (12) months after the cause of action or claim arises. Should you not commence such cause of action or claim within this time period, it shall be barred.
Except as set forth herein, nothing expressed or implied in these terms is intended or implied to confer, and nothing herein shall confer any rights, remedies, liabilities, or obligations whatsoever upon any person or entity.
6. The Website
We do not guarantee that the website or any content on it will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal likely to affect your account.
You are responsible for configuring your information technology, computer programmes and platform to access the website. You should use your own virus protection software.
We do not guarantee that the website will be secure or free from bugs or viruses. We are not liable for any losses or damage caused by any viruses, distributed denial of service attacks, and any and all other malicious computer code. Malicious computer code means computer code or other mechanisms of any kind designed to disrupt, disable or harm in any manner the operation of any software or hardware or other business processes or to misuse, gain unauthorized access to or misappropriate any business or personal information, including worms, bombs, backdoors, clocks, timers, or other disabling device code, or designs or routines that cause software or information to be erased, inoperable, or otherwise incapable of being used, either automatically or with passage of time or upon command. We do not guarantee that any files available for downloading from the Platform will be completely free from viruses or other harmful computer code.
7. We will take payment before you begin your course
You will need to create an account on our website in order to purchase a course and payment will be taken before you begin your course. You will receive two (2) confirmation emails, one (1) at the sign up process and one (1) once you purchased and paid for your course.
Please note that VAT is included in the final price of the product (i.e. it will not be added on top of the price shown on our website).
9. Products can vary slightly from their description
About Little Humans courses contain a course curriculum on www.aboutlittlehumans.com/courses the curriculum specifies what each course is going to cover. Should the content of the product change, the course curriculum will be updated accordingly. The course curriculum will be as accurate as possible and will aim to best describe the product. However, the product can vary slightly from the description.
10. How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. For your period of access to the course, we grant you a licence to watch the course for your own individual purpose. You shall not sub-license, assign or otherwise transfer such rights.
You may print off one copy, and may download extracts, of any page(s) from our website for your personal use. You agree not to share digital or hard (or in any other format) copies of documents included in the online packs with any other third party, other than yourself.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You agree not to remove our logo from any of the materials or to use our logo in other documents.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
11. You can’t share your log-in details
When you purchase an online course with us, you agree that it is for your own personal use and that you will not share your log-in details with any third party and that no third party (other than your birth partner) will be entitled to benefit from the use of the purchased online pack.
12. You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]
13. Multiple devices
We have a strict policy regarding the devices that will be used to access our courses. About Little Humans’ courses can only be viewed on up to two devices. We have the right to disable your account if in our reasonable opinion you have failed to comply with this term.
14. Your subscription is valid for 12 (twelve) months
Once you purchase a course through our website, the course will be valid for a period of 12 (twelve) months and it will then expire. For example, if you purchase the course on 17.06.2022 your course will expire on 17.06.2023. You will no longer be able to access the course post the expiration date. If you are unable to access your course on the day of purchase please contact us and let us know on [email protected] should your course not be accessible on the day of purchase, your 12 month validity period will begin from the date the issue is resolved.
You can't change your mind about an order for digital products, after you have started to download or stream these.
15. If there is something wrong with your product
If you think there is something wrong with your digital pack, you must contact our team on [email protected] Your legal rights are summarised below.
16. Summary of your key legal rights
As your product is digital content the following will apply:
- If your digital content is faulty, you're entitled to a repair or a replacement.
- If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back.
17. We can change products and these terms
Changes we can always make. We can always change a product:
- to reflect changes in relevant laws and regulatory requirements or to update our content on the products in order for it to correspond with all the latest statistics, studies and other;
- to make minor technical adjustments and improvements, for example to address a security threat. These are changes that don't affect your use of the product.
- to update digital content, provided that the digital content always matches the description of it that we provided to you before you bought it. We might ask you to install these updates.
The prices of our courses may increase and decrease at our option. If you have already purchased a course and the price has decreased right after your purchase, you will be unable claim the lower price. We can suspend the supply of a product. We do this to:
- deal with technical problems or make minor technical changes;
- update the product to reflect changes in relevant laws and regulatory requirements; or
- make changes to the product.
18. We can withdraw products
We can stop providing a product by ending the subscription for digital content. We will use our reasonable endeavours to let you know at least two (2) weeks in advance and we will refund you part of the amount paid (excluding VAT) on a pro-rata basis, i.e. based on how many months you’ve had access to the course. For example, if you’ve paid €100 (excluding VAT) for a course and have had access to it for 3 out of the 12 months, then we will be refunding €75 to you.
19. We can end our contract with you
We can end our contract with you for a product and claim any compensation due to us if:
- you don't make any payment to us when it's due and you still don't make payment within 7 days of our reminding you that payment is due; and
- you don't, within a reasonable time of us asking for it, provide us with information, cooperation or access that we need to provide the product, for example up-to-date contact details.
20. We use your personal data as set out in our Privacy Notice
21. Other important terms apply to our contract
Force majeure. Neither you nor us shall be in breach of our contract nor liable for delay in performing, or failure to perform, any of our obligations under the contract if such delay or failure result from events, circumstances or causes beyond our reasonable control.
We can transfer our contract with you, so that a different organisation is responsible for supplying your product. We'll tell you in writing if this happens and we'll ensure that the transfer won't affect your rights under the contract If you're unhappy with the transfer you can contact us at [email protected] to end the contract within 1 month of us telling you about it and we will refund you any payments you've made in advance for products not provided.
You cannot transfer your contract with us to someone else. You agree not to assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of your rights and obligations under the contract.
Nobody else has any rights under this contract. This contract is between you and About Little Humans. Unless expressly stated otherwise in this contract, nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.
Entire agreement. The contract constitutes the entire agreement between us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to the subject matter of this contract.
If a court invalidates some of this contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.
Governing law. The contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the laws of Cyprus.
Jurisdiction. We and you irrevocably agree that the courts of Cyprus shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the contract or its subject matter or formation.